Responsible Gambling at PlayZilla

At PlayZilla, we are committed to providing a safe and enjoyable gaming environment. Gambling should always remain a form of entertainment, never a way to make money or escape personal problems. We encourage all our players to gamble responsibly and stay in control of their gaming habits.

Our Commitment to Player Safety

PlayZilla takes responsible gambling seriously. We provide a range of tools and resources designed to help you maintain healthy gaming habits and prevent problem gambling before it starts.

Responsible Gambling Tools

We offer several features that allow you to manage your gaming activity:

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit
• Loss limits — control the maximum amount you can lose within a chosen timeframe
• Wagering limits — restrict how much you bet during a specific period
• Session time limits — receive reminders or automatic logouts after a set duration
• Cooling-off periods — take a short break from gambling
• Self-exclusion — temporarily or permanently block access to your account

Signs of Problem Gambling

It is important to recognise when gambling stops being fun. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Chasing losses by continuing to play after losing
• Borrowing money or selling possessions to fund gambling
• Neglecting work, family, or personal responsibilities
• Feeling anxious, irritable, or depressed because of gambling
• Lying to others about your gambling habits
• Gambling as a way to cope with stress or emotional difficulties

Self-Assessment Questions

Ask yourself the following questions honestly:

• Do I gamble with money I cannot afford to lose?
• Has gambling ever affected my relationships?
• Do I feel the need to bet more to get the same excitement?
• Have I tried to stop gambling but found it difficult?

If you answered yes to any of these questions, we encourage you to seek support.

Tips for Staying in Control

• Set a budget before you start playing and stick to it
• Never gamble under the influence of alcohol or drugs
• Take regular breaks during gaming sessions
• Do not view gambling as a source of income
• Balance gambling with other hobbies and activities
• Use the responsible gambling tools available on our platform

Protection of Minors

PlayZilla strictly prohibits underage gambling. Players must meet the minimum legal age requirement to create an account and participate in any gambling activities. We carry out age verification checks and reserve the right to close accounts that do not meet this requirement.

We also recommend that parents and guardians use parental control software to prevent minors from accessing gambling websites.

Support and Resources

If you or someone you know is struggling with problem gambling, professional help is available. The following organisations offer free, confidential support:

• GamCare
• Gamblers Anonymous
• GambleAware

You can also contact our customer support team at any time to request account restrictions, cooling-off periods, or self-exclusion. We are here to help you stay safe while enjoying your experience at PlayZilla.